Privacy Policy

1. Introduction
We take the protection of your personal data very seriously. We process your data exclusively based on the legal regulations (GDPR, TKG 2003). In this Privacy Policy, we inform you about the most important aspects of data processing within our website.

2. Contact with Us
If you contact us via form on the website or via email, your provided data will be stored for six months for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.

3. Data Storage
We store the following data for the purpose of contract processing:

Name

Email address

Billing address

Purchased products

Data provided by you is necessary for the fulfillment of the contract or for pre-contractual measures. Without this data, we cannot conclude a contract with you. No data is transmitted to third parties, except for the transmission of payment data to the payment service provider (Shopify Payments, PayPal, Stripe, etc.) for the purpose of debiting the purchase price.

In case of a contract conclusion, all data from the contractual relationship will be stored until the expiry of the tax retention period (10 years).

4. Cookies
Our website uses cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit. You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website fully.

5. Web Analysis
Our website uses services like Google Analytics, Meta Pixel, and other tools, which are compliant with the GDPR. These tools help us analyze website usage. Data collected is processed anonymously and cannot be traced back to individual users.

6. Your Rights
You have the right to information, correction, deletion, restriction, data portability, revocation, and objection. If you believe that the processing of your data violates data protection law, you can complain to the supervisory authority. In Austria, this is the Austrian Data Protection Authority (Österreichische Datenschutzbehörde).

7. Contact Information
For questions regarding data protection, please contact us at:
Name of Business: GUITARVERSUM Alexandra Preyer
Address: Sandleitengasse 45/25/3, 1160 Wien, Austria
[info at guitarversum dot com]